Shipping policy

SHIPPING AND DELIVERY POLICY
SHIPPING
Within India:

Free Shipping over 600 INR by our Shipping Partners like Delhivery, Shiprocket, India post and others on prepaid order.

Worth 100 INR charged by logistics on COD order, when Available.

International Shipping: We offer international retail shipping to the UAE, USA, UK, Canada, Australia and other supported countries. Shipping charges depend on the delivery location and parcel weight. To confirm availability and charges, please contact us at thechikanstore@gmail.com or WhatsApp us at +91 8860792770 before placing your order.

DELIVERY

DISPATCH TIME
We usually dispatch items in 4-6 days you place your order but in case of some products we need time upto 7-9 days for finishing and touch up of the products.


DELIVERY TIME

The national order are usually delivered within 4 to 5 working days after dispatch and for international delivery it generally takes around 12-13 days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of some unusual conditions the delivery may take some time but in such cases we will keep you updated.

WHAT IF THE PRODUCT IS RECEIVED IN DAMAGED CONDITION?

You will have to Share a Parcel Opening Video with us without with we won't be able to help you out. In the rare case of Damaged / Defective Product this would help us give you the solution as soon as possible.

If you received the product in bad condition or if the packaging is tampered with or damaged before delivery, please do not accept the package and return the package to the delivery person. Also, please call at +91-8860792770 or email us at thechikanstore@gmail.com mentioning your Order ID. We will personally ensure that a brand new replacement is delivered to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.